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3.8 | 53 Reviews

23 cu. ft. Smart wi-fi Enabled Counter-Depth Refrigerator with Craft Ice™ Maker

LG LRMDC2306S

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Available in 2 Color(s)

Features

  • 23 cu. ft. Capacity
  • Counter-Depth
  • Door-in-Door®
  • Full-Convert™ drawer with 5 temperature settings

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35 3/4"
  • Height: 69"
  • Depth: 31 1/4"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 23 cu. ft. of space, you'll have room and room to grow.


Reach Favorites Fast and Fit More

Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.


Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast.


One Size Fills All

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).


Most shelf space*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 23 cu. ft. Capacity
  • Counter-Depth
  • Door-in-Door®
  • Full-Convert™ drawer with 5 temperature settings
  • Dual Ice Maker with Craft Ice™
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Series LG
Type French Door
Door Type 4-Door
Door-In-Door® with ColdSaver™ Panel Yes
Total Capacity (cu.ft.) 22.50
Color PrintProof™ Stainless Steel
CAPACITY
Refrigerator (cu.ft.) 13.20
Full-Convert™ Drawer 2.80
Freezer (cu.ft.) 6.50
Total Capacity (cu.ft.) 22.50
ENERGY
Energy Consumption (kWh/Year) 716
ENERGY STAR® Qualified Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated Ice & Water Dispenser
Measured Fill Yes
Daily Ice Production (lbs) 3.5 lbs
IcePlus™ Production (lbs) 3.8 lbs
Craft Ice™ Daily Ice Production 0.4 lbs
Ice Storage Capacity (lbs) 3.0 + 3.3 lbs
Ice System Slim SpacePlus®
Dual Ice with Craft Ice™ Yes
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Smart Cooling Plus™ System Yes
Door Cooling+ Yes
Multi-Air Flow™ System Yes
Temperature Sensors 9
Fresh Air Filter Yes
Evaporator 2
CONVENIENCE
Display Type Smooth Touch Control/White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
Auto Closing Door Hinge Yes
Sabbath Mode Yes
LoDecibel™ Quiet Operation Yes
REFRIGERATOR
No. of Shelves 4 Split (3 Fixed + 1 Folding)
Folding Shelf 1
Cantilevered Shelves Yes
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2 Humidity Crisper
CoolGuard™ Yes
Refrigerator Light Micro Surface LED
Full-Convert™ Drawer
Dividers Yes
Temperature Range (°F) -7, 29, 33, 37, 41
Handle Type SmartPull™
REFRIGERATOR DOOR
Door-In-Door® with ColdSaver™ Panel Yes
Adjustable Door-in-Door® Bins Yes
No. of Bins 8
Door Bin Construction 1 Piece (clear)
FREEZER
Door Type Pull Drawer
Drawers 3-Tier Organization
DuraBase™ Solid Drawer Base Yes
Drawer Divider Yes
Ice Bin/In-Door Ice Icemaker & Ice bin in the freezer
Freezer Light Premium LED
Freezer Handle SmartPull™ Handle
THINQ® SMART FEATURES
Wi-Fi Enabled Yes
ThinQ® Technology with Proactive Customer Care Yes
Works with Google Assistant and Amazon Alexa
SmartDiagnosis™ Yes
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel
DIMENSIONS/CLEARANCES/WEIGHTS
Depth with Handles 31 1/4"
Depth without Handles 28 7/8"
Depth without Door 24"
Depth (Total with Door Open) 43 1/8"
Height to Top of Case 69"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 45"
Width (Door Open 90 without Handle) 40"
Door Edge Clearance with Handle 4 5/8"
Door Edge Clearance without Handle 2 1/4"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 322 lbs./344 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 33"
LIMITED WARRANTY
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
UPC CODES
UPC 048231807289

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35 3/4"
  • Height: 69"
  • Depth: 31 1/4"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG Craft Ice Refrigerator Rebate

Offer Expires: 7/15/2021 to 8/11/2021 Must be postmarked by: 9/11/2021

Purchase a qualifying LG Refrigerator and claim online or by mail to receive a Free 4-Piece Glass and Decanter Set valued $70. Rebate form must be postmarked by 9/11/2021.

LG Proactive Customer Care Extended Warranty Rebate

Offer Expires: 5/20/2021 to 8/25/2021 Must be postmarked by: 9/25/2021

Receive Complimentary Proactive Customer Care and an additional year added to your Manufacturer Original Limited Warranty with purchase and registration of qualifying LG Appliances. Rebate form must be postmarked by 9/25/2021.

LG Appliance Bundle Savings Rebate

Offer Expires: 7/15/2021 to 11/2/2021 Must be postmarked by: 2/2/2022

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 2/2/2022.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

69% of reviewers recommend this product.

5 Stars

I LOVE it

Willieh45 7/28/2021

I purchased this refrigerator for my new home and I absolutely love it. It is so modern and adds a great touch to my kitchen
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the craft ice

bbpcoursey 7/27/2021

I love this fridge The craft ice is great. It does take some time once you hook it up to start getting the craft ice but its worth the wait. I dont use the knock on the door to see but I do love the wifi capabilities of it and the middle drawer mixed use capabilities.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Great product

Wrr51 7/26/2021

I love the refrigerator. We bought this particular model because it had two ice makers. The ice makers do no keep up with demand because of the limited storage in the ice bin.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Amazing

GizzyDee 7/16/2021

Well we havent had it that long - roughly 2 weeks so I cant remark about performance too much. I can say that I love it - we had a refrigerator that was from 1986. This is just awesome. Love the space the extra door for pop the extra drawer that I can use for pop lunch meats water or just change temp and have an extra door for the freezer. Love the BALLS OF ICE. Havent figured out that yet - manual is complex but Ill get it soon. Love the outside no finger prints. Its elegant looking water tastes great - now I have a filter. My old one didnt have a filter. If this holds up as long as my old one it would be fantastic....thank you LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Wish Life was Good

Angie B911 7/15/2021

For the first 3 and 1/2 months I loved my refrigerator lots of room lots of ice and looked great But came home from work one Friday night to loud noise by morning the fridge was dead and took all my food and meds with it got very hot inside. Now 3 weeks later still waiting for repairs.No expectations set recommendations or customer service from LG.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

footsy 7/15/2021

Build quality and appearance are excellent. Only negatives are water dispensed is cool not cold and leveling jacks lift the wheels off the floor making the unit difficult to move. Better design would adjust the wheels. This unit is sophisticated and overly complex. The linear speed control compressor does not enjoy a good reputation. Hopefully LG has worked thru its problems. As a previous reviewer stated they dont make them like they use to. My spare refrigerator in the basement is still chugging along after 40 years. Ask me again in 10 years if I still like this beautiful refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Hanny1234 7/12/2021

We are so happy with this purchase and just added a dishwasher to compliment this
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Love the features and many compartments

AbbyA12 7/12/2021

Weve owned this fridge for about a month and I love it. The many compartments to keep items fresh are a plus. It could use a little more freezer space imo but otherwise Id have given it a 5.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Better than I expected

Maryathome 7/8/2021

The ice maker is great compared to our previous fridge a Samsung. Just had a party and everything fit .. I was worried about storage space but the overall design is great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Counter Depth Frig LG

Mallamace Lynn 7/6/2021

We love our new refrigerator Its sleek and the double ice makers are fantastic. The second ice maker with the round cocktail ice is awesome Craft ice
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

replacement refrigerator

top313 7/3/2021

Purchased to replace a full depth unit. So far it has been a very pleasant unit. The ice maker is great and supplies enough ice for our needs. The craft ice maker however is SLOW. We have used the door in a door more often than we thought and find it very convenient. The value of this unit will be in how long we can rely on it for operation with no failures. I hope LG has done their work and make it suitable for purchase. So far so good.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great features that are well thought out

smrarctec 7/3/2021

We evaluated many refrigerators and selected the LG. The features were the best we saw and fit our needs well. The retractable shelf in the main refrigerator is perfect for tall containers. The flexibility of changing the middle drawer from refregerator to freezer is helpful. The door-in-door is a great energy-saving feature to access frequently-used items. The stainless-steel finish does reduce finger prints. The styling is attractive and contemporary. And how could I not comment about the ice ball feature. Our grandchildren make a beeline to them for their drinks when they visit. They keep you drink cold for longer than cubed ice. The only negative comment is about the cubed ice maker. Because it is only the two of us living here the cubed ice fuses together after a couple weeks and must be carefully chipped apart. A minor inconvenience but overall we love the frig
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Nice fridge but already having icemaker problems

Jaysoraya 6/30/2021

I bought and installed this refrigerator about two months ago. I was initially impressed by the fit finish and features. However within the last week or so I have developed a leak from the in-door ice maker. I am currently in the warranty period so we shall so how that goes.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Our 4 door LG Refrigerator with the craft ice

DavidStargazer 6/30/2021

We bought this refrigerator from RC Willey earlier this year. We had been in the market for an larger refrigerator since we bought our home in March of 2019. Initially we were looking for one with an ice maker in the door and a good water dispenser. LG checked those boxes. We also were intrigued by the door within a door feature. We went window shopping August of 2020 and found the craft ice feature was new. RC Willey and a sale right before Thanksgiving and we decided to proceed with the purchase. Initially we chose the 29.5 cu. ft size but when it was delivered in earlier December the delivery crew said it was too large to get into our homeso we were able to replace it with the 22.5 size which was delivered in January and had all the features we initially wanted door in door water dispenser ice maker in door and craft ice. It also comes with a great warranty which came in handy. The refrigerator started making a loud noise in February and I noticed it wasnt freezing things and the ice maker quit working. We downloaded the LG ThinQ app and it appeared we needed a technician. LG sent someone out at no cost and it was discovered that the compressor went out. The technician was able to order one and initially told us he would have it within 2 dayswe followed up with him at the end of the following week and he may have forgot about us but said the part came in and scheduled a time to come back. He called the day before the appointment and said there was a second part that hadnt come in and he needed to push the appointment to later that week which he was able to fulfill. We fortunately still use our old refrigerator its in the garage and were able to save all of our food during this time. Since the repair was completed everything has gone great with the refrigerator. We love being able to offer 3 styles of ice and are very happy. Overall LG was the brand that was recommended by every salesperson when we were shopping for not only this refrigerator but our LG washing/dryer which we bought in 2019 and have had no problems whatsoever. Overall weve been very happy and when the time comes to replace other household appliances LG is at the top of our list. Some other things we like: theres an extra shelf in the French freezer the middle drawer can convert to a freezer the quality of the water dispensed and the lighting. Per the salesperson at RC Willey LG is great about maximizing the space inside of the refrigerator. I would recommend this refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Dot42 6/22/2021

Love love love my LG refrigerator. My favorite feature is the door-in-a -door.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Wonderfully designed

jms75767 6/19/2021

With this Cabinet depth we didnt think we could get everything in it that was in or non-cabinet depth refrigerator but WoW it all fit and even better than we could imagine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Like the features of this fridge

rf12345 6/18/2021

We bought the fridge primarily for the dual ice capabilities and water in the door. We liked the concept of larger ice cubes being available in freezer. For the most part the fridge is working great and we like the different features of the deli drawer and the door-in-door for quick items. However we are not enjoying our water or ice cubes like we had hoped. For some reason the reservoir that holds the water in the fridge leaves a plastic taste in the water and ice cubes. We had already tried changing the filter running water through the hose running gallons out of the dispenser etc. However the water still tastes bad after it sits in the reservoir for about 30 minutes. We called customer service and scheduled a service appointment. A tech came out and ordered a part. They are supposed to be back in 2 more weeks to put it in and hopefully that will resolve this issue. So for right now its been 3 months of bad tasting water and ice. So overall we like the fridge but dont use the main features we initially bought it for. And are a bit disappointed in that.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Loved the design

Msmitzi 6/15/2021

SAdly got it in January by April ice maker quit working it never cooled like it should repair guy out four times finally in June asked for refund which was granted Still waiting for check to come to bad as we really liked this frig. Think I just got a lemon but would not risk it a bought a different brand
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Finally

Phoenix 27 6/13/2021

Finally a refrigerator that actually keeps the temperatures I wish. In the crispers freezer and that small front door havent had one of those before. Party ice pretty doggone cool. The 23 cubic is the right size for us empty nesters... but the boy keeps coming home and yes there is room for his snacks. Amazingly easy to hook up and level and as much fun to look at as my LG tv. Sorry theyre retiring their phones.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Not too happy

Brent P 6/7/2021

We bought this refrigerator in December 2020 and lived it until April 2021. Thats four months. It stopped making ice on April 12. Its June 7th and we still dont have ice freezer doesnt freeze and refrigerator doesnt cool below 45 degrees. LG technicians have been out four times replaced parts each time and still doesnt work. We have a fifth appointment scheduled to day so well see. Not very happy with LG.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Better this time

2 Jokers 6/2/2021

So far the 2nd refrigerator has been working great. No complaints. The first one we got stopped working 6 weeks after it was installed. That is why I gave it 4 stars.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Space Management Features

JFK63 5/26/2021

Ive had this fridge for a couple weeks and am really impressed with the performance and features. Especially love the door-in-door access craft ice and middle drawer custom temp option.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Issues with freezer

Barb505 5/24/2021

We are having issues with the freezer. It warms up and things start to melt. Sometimes ice cream is way to soft but then freezes back up. It also stops making ice when this happens. We keep most of our frozen food in our small garage refrigerator. Repair man said nothing he can do unless the appliance is having the problem when he comes out which is near impossible. I dont trust it. Also compared to the freezer issue this is minor but we have two freezers in this unit and it cant keep up with making ice we are having to buy bag ice...and its not even summer yet.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Fantastic for a multiple generation household

Widowedgeekmom 5/17/2021

As the head of a large family from ages 27 to 3 it seems like there is never enough room in the fridge for drinks and they are always drinking but this is no longer an issue with our new LG refrigerator. From the indoor water and two choices of ice for the young adults to the drawer that allows for juice and chocolate milk boxes for the younger ones it leaves lots of space for food in the general refrigerator space. Add in the amazing craft ice feature for once everyone is in bed and cocktails are a breeze. We look forward to enjoying the LG refrigerator for years to come
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Beautiful Refrigerator

SH2021 5/16/2021

Over all very happy with the refrigerator However I havent been able to connect to WiFi
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Refrigerator

PaulGS 5/16/2021

There are so many great features. I bought it 3 months ago. I thought the door within a door would be confusing but I love it to get frequently used condiments and drinks. The small middle drawer is great for beverages as well so I dont have to expose food to the room air. The craft ice cubes a great to use as well
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Love it overall

BreezeQue 5/10/2021

Its beautiful and a great addition to the look of my kitchen. I love the room and convenience. The craft ice isnt completely round but its still a nice feature.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Buckskin 5/9/2021

Received the unit on February 22nd and the compressor failed on April 24th. This was extremely painful since we had just gone through that with the LG refrigerator we replaced with this new unit. New compressor was installed 11 days later. Lost contents of freezer during that time.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Arrived and less than an hour gave error codes.

Refrigerator error 5/7/2021

Terrible Gave error codes an hour later and it is taking 3 weeks before service can come out. In order to keep it working we have it pulled out so we can unplug and replug in and we noticed it is damaged on the back when we pulled it out. Keep in mind this is what Slyman Brother suggested to us as a fix for now. Wish I had not purchased it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

1 Awesome Fridge

JAM67 5/6/2021

I ordered this 6 months ago it finally arrived due to COVID-19 delays. After having it for 1 week it was definitely worth the wait The craft ice alone is worth the wait
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Purchased 2 Months Ago No Longer works

AprilLawrence 5/3/2021

I purchased this fridge in Feb and by the begining of April the compressor was replaced. After that it still does not work the repair man has been to my home three times and it is now May and Ive had a fridge full of food spoil and it is still not working Im so upset and REGRET buying this fridge.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Awesome fridge

F and C 5/3/2021

This fridge is beautiful. We love the multiple drawers and the craft ice
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Good refrigerator

Slacktime 5/1/2021

Had this about a month now. It took several days fore ever thing to get cooled down and working properly. Example was craft ice. But it is a neat feature. Replaced a larger refrigerator but holds everything we need. Easy to find everything quickly. Like the extra door for often used items.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Having issues

LisT888 4/27/2021

Unfortunately our craft ice maker has stopped making ice and upper ice maker is making extremely loud noise. Both are being replaced once parts arrive supposedly in two weeks. It was a huge hassle trying to get a registered LG repair person scheduled. Since purchasing this fridge weve heard that the fridge has poor reviews and the entire system will eventually stop working.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Great but unreliable

BayouJim 4/25/2021

Weve had the frig for less than four months. Almost immediately after plugging the unit in the compressor made funny noises. Then the unit stopped making ice. The freezer couldnt keep ice cream firm finally even the refrigerator wasnt cold. The compressor had to be replaced. We like the feature and looks of this unit but a compressor shouldnt fail after less than 4 months service. Technical design and quality control are lacking. Like other Korean products weve owned some Korean companies are still in A learning curve to produce reliable well functioning products that do more than look good.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Craft Ice is my fav

Teach9 4/19/2021

I am two months in with this fridge and wish that it was just a bit bigger. Lovely fridge so far.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Look good. Works great

Tomball Nana 4/18/2021

Had for a month. Much better than the 4 year old Samsung we had. Love the double ice trays center draw and quick access
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

OK Features Failed after 3 months

Bob271828 4/17/2021

We bought this after looking at several brands. We had high expectations for such an expensive product. Performance was not spectacular and room inside not well laid out for us. After 90 days we noticed no ice and placed a service call. While waiting for that call we noticed poor and erratic cooling. I called to see if that problem could be added to first ticket. Of course not Had to have 2nd ticket. Technician for first call said problem was air circulation around unit which is in a typical refrigerator cabinet. OK we cut vent holes to provide much more than suggested ventilation. This did not resove problem but LG closed the ticket. 2nd technician stated problem was compressor and possibly PCB controller. Took awhile to gets new parts. During repair I found out that the compressor seems to have two windings. One to maintain cooling and a second to kick in when extea cooling required. Apparently when one fails it can sort of keep cold but not maintain a constant temp or fully achieve freezing. But of course there is not evidence of this except the clue of no ice. Consumer Reports ranks LG pretty high. Not sure why. Relatives who have this model report a string of compressor problems. Technicians tell me that the compressor and refrigerant a frequently updated. Go figure.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great refrigerator HORRIBLE SERVICE

pyrarraz 4/17/2021

I bought this fridge after seeing it highly rated by Consumer Reports. It has performed well and we like the door in door and middle drawer features a lot. However it arrived with a dent on the freezer door and LG contracted with a repair company that replaced the door and left the freezer not working. We lost $150 worth of frozen food and LG and the repair company both blame each other.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LesliefromMO 4/15/2021

Bought this a few weeks ago already have one LG Refrigerator want this one with the craft ice.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Looks amazing sounds amazing but...

deepfried 4/11/2021

We bought this fridge in October 2020. The installers didnt really know how it worked so we watched some youtube videos and other reviews and sort of just waited for things to work. The drawer freezer ice maker took about a week to drop a few balls. Then it took another week of waiting for a few more to drop. Threw out the first dozen or so but then it took another week to get 4 more balls to drop heh. We love the size of the ice the top ice maker makes but it only drops one batch every other day or so which is weird. Seeing as this is a counter depth there isnt much room in the freezer to buy ice from a gas station to supplement so you gotta be stingy with your ice use yall. In January of 2021 the ice balls stopped dropping completely. The phone app to check for diagnostic info didnt give us any warnings so we would unplug the fridge count to ten and then plug it back in and all nintendo combinations of troubleshooting. Nada. Then in late February 2021 the top ice maker stopped dropping cubes and the freezer drawer stopped freezing staying around 20F. Nothing froze so nothing made ice which made sense but when calling about the issue the technician kept defaulting to saying the ice machine was broken. Well maybe the ice machine IS broken but if it isnt frozen it wont make ice so lets fix the big issue first? Isnt the not freezing of the freezer a compressor issue? OK YOU NEED A NEW ICE MAKER. Tried to get an ASAP appointment but the best they could do was 8 days away. A day later we got a big box on our porch which the technician that came 8 days later said was a new ice maker assembly. Top or bottom ice maker? We dont know. The technician that came confirmed it was a compressor which we said on the phone the first time but now we have a new box from LG that contains the compressor and a new appointment for next Tuesday. Hope we get a freezing freezer soon. BUT now that I think about it an entire fridge and freezer with space for all the things to refrigerate is nice. Kinda?
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

As advertised

Mazz56 4/11/2021

Advertised features perform excellently. Middle drawer flexibility is a welcome addition to our house giving us options weve never had before. French doors give easy and complete access to upper refrigerator. Kids love the craft ice feature and is very handy when entertaining. Only criticism is the in-door ice maker. Bucket is not very large and when completely full ice cubes can soften when door is continuously opened and then refreeeze causing a hang up from making further cubes.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very spacious for counter depth

Walt2 4/11/2021

It was worth the search to find one in stock. I wasnt going to settle on something else because this one wasnt available. Glad I didnt settle for something else.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great storage for counter depth fridge

Mgwg 4/6/2021

Great features and storage well thought out design
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

The Convert Draw is great

Gerry T 4/5/2021

Weve had the LG for a few weeks now and I am very pleased with the purchase. We had a side by side so the french doors are perfect to see everything. I didnt know if I would like the door in door but now that Ive used it I do like it. We really enjoy the full convert drawer. It hold a lot and works for us. And it seems that the entire inside is very brightly lit We do like the two ice makers because my husband uses ice all day long. I had my doubts about the upper ice maker because it seemed small but it was one of the reasons we bought it because it was in the door. And it has kept up. Im not a fan of the craft ice size but its nice to have a second ice maker. The only negatives I found are 1 not a lot of space for tall containers. But you can adjust your shelves and give up some space. The door in door has room for big and tall containers. There might be a little less door storage space but you make up for it with the roomy inside. 2 no way that Ive found to see what the actual temperatures are in the freezer and refrigerator. That would help to adjust the temp on the freezer. Were very happy with the purchase.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Craft Ice Flaws

AZ House 4/4/2021

Craft Ice maker seems to be a gimmick and doesnt work consistently. Door in a door feature takes a while to get used to.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

LG Appliances

Bill 9110 3/28/2021

Purchased this my second fridge and love it. LG produces quality equipment
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Great Concept Short on Reliability

Retired Dan 3/27/2021

Please dont get me wrong. We love the refrigerator for usable space and overall performance but we have only had it for 6 months and both ice makers have problems. The door ice maker must have insulation issues as it constantly freezes up and the ice needs to be broken up before it delivers ice through the door. The ice ball maker was a big sell point but froze up solid over a month ago draining water into the tray below which froze into a sheet of ice. The service guy as been unable to rectify the problem so far but has ordered another for replacement. We seriously hope this gets fixed soon. Still really like the rest of the refrigerator but lets get everything working correctly for a 5 star review.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Just What We Were Looking For

JeffJ01 3/25/2021

I needed to replace my existing refrigerator and wanted something quieter and with a better ice and water dispenser. My new LG refrigerator meets and exceeds my expectations on both criteria.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Quit working after six weeks-horrible service

KC2021 3/25/2021

I bought this refrigerator in January 2021. It stopped cooling in early March. At first we reported the repair as an ice maker repair but the technician from A and E checked the temperature and found that it was not cooling properly. He was not trained to work on refrigerators with R600a refrigerants so he could not fix it. After several frustrating calls to LG and Best Buy another technician arrived on Mar. 20 2021. He diagnosed the same problem and he also was not certified to repair the refrigerator. No one in the Lansing Michigan area has certification for this refrigerant. Now we are waiting for service out of Detroit on April 1 2021. Until then we are without a refrigerator.
Originally posted on lg.com

No, I do not recommend this product

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