- Our office team will reach out the day before your scheduled delivery with a 2-hour time frame for the following day.
- If you have a contractor, family member or tenant you would like us to contact instead, please provide us with that information before delivery
- Our delivery crew will call you 30 mins ahead on the day of delivery
- Make sure delivery address and contact number is correct on your sale
- Please ensure that your home is ready for delivery.
- Driveway and walkway cleared and or salted
- Any doors, door trim or railings that may need to be removed for delivery is the responsibility of the homeowner
- To avoid redelivery fee please ensure all measurements are correct prior to delivery, as these are the responsibility of the homeowner (we do provide specifications)
- Please put away all animals, this allows a clear workspace for our delivery crew
- Please allow 24-hour notice of delivery cancellation or reschedule to avoid a redelivery fee of $50
- Our delivery crews do not install or uninstall anything built in or any gas appliances.
- We do not enter homes without anyone present or anyone under the age of 18
- Signature is required on every delivery slip, ensuring delivery and setup was complete and without damage
- Any damage to the home or the appliance must be reported within three days of delivery, pictures must be provided
- Customers have 30 days from the day of purchase to add Extended Warranties
- All rebates are the responsibility of the customer
- Please call or text to schedule delivery 2 WEEKS in advance
Skip disability assistance statement.
Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (207) 947-4572 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Today's Hours: 9:00 AM - 5:00 PM